Frequently asked questions

What is the purpose of this software?

The purpose of the software is to provide a medical doctors office with important tools like EHR, scheduling features, patient management, reminders to renew medical card, paperless intake forms and patient charts, point of sale features, generating reports and analytics, keeping track of employee hours, multiple location management and more.

Is it HIPAA compliant?

Yes we take steps to protect the data and monitor possible hacking attacks. We use Amazon web services which is the most trusted server provider. We use encryption methods.

What are the benefits of using Drgreensoft appointment widget?

The ratio of no show appointments drop. Patients are able to schedule appointments within the time frame of your business hours with desired frequency. Patients get SMS reminders and option to fill out paperless intake form prior of coming to the office.

What are the main patient management tools?

Each patient has a profile within a system which makes it very convenient to store any important information in one place. Any documents can be scanned in and uploaded directly to patients profile. All eForms can be stored there too. History of services received and or purchased made. History of appointments. Software generates documents with populated patient data, physician data etc.

Where is my data stored when I use this software?

We use leading hosting provider Amazon Web Services. Your data is being backed up daily

How to book appointments for patients?

There is two ways. 1 using the appointment url that can be found within office settings. Or 2 over the phone with patient on the line using calendar. Patients get SMS confirmation with date time and office address.

Do you offer paperless and paper version?

Yes we import any documents such as patient intake form, medical release forms, HIPAA compliancy and any other disclosures.
You can also use scanner plug in to scan and save files directly to patient profile without the need of saving on the computer first (watch video how to install scanner plug in). Just provide us with questionnaire from patient intake form and we will implement it. Patients will be able to answer these questions and sign the PDF document that will be generated from it. Filling out such form can be a part of appointment system.Doctor can  fill out paperless EHR exam form. This form is made with collaboration with practicing physicians and is designed to fulfill major requirements for physician when recommending medical cannabis

Can I customize my software to match my business branding?

Yes you can upload your logo for free in office settings.

How do I know if this software is right for me?

Just sign up for a free 30 day trial and see for yourself. We also have incentives for low volume practices.

How much will it cost?

Its $75 a month if you see under 100 patients per month. Unlimited plan is $199

Will I have to sign a contract?

There are terms an

Do you offer tech support?

Yes we offer 24/7 support. We utilize a call center in Philippines

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