Got questions? We have answers.

What makes your product different from competitors’ software?

Dr. GreenSoft gives the owner of the business ability to have more control over all aspects of business. Our software has great features to help you keep track of employee hours, track marketing performance, making sure front desk does everything correctly and more.

Who can use this software?

This software is tailor-made for doctors who provide care for medical cannabis patients.

What does the software do?

Our software is a tool to help physicians and caregivers manage their patients. It is a secure, HIPAA-compliant cloud platform. You can track patient files and appointments and manage the marketing aspect of the business, all in one easy-to-use software. In addition, patients can log in with their own information to view appointment times, renewal dates and follow ups and other information.

How do I verify a patient?

It’s easy: Go to verification website listed on the medical card or recommendation form, input the patient’s ID (issued by the state) and their patient number, which is also located on the recommendation form. It only takes seconds!

Is Dr. GreenSoft HIPAA compliant?

Yes. We take HIPAA security requirements very seriously, and this software will keep all your patients’ information well protected. The data is encrypted and the information is backed up in case of emergencies.

Where is my data stored when I use this software?

We use a cloud computing system. That means your files are not stored on your local hard drive—rather, they are stored online. This is great for a few reasons: first, it won’t take up storage on your computer, and you won’t have to worry about losing information due to a hard drive failure. You won’t have to worry about backing up your data, because it is done automatically for you by the cloud service. And most importantly they are kept HIPPA compliant and you can access the files from anywhere with your log in.

What types of files am I able to store in the cloud?

For the ultimate convenience and to save you time, our software allows you to upload your patient information files in a variety of formats: CSV, PDF, GIF, JPG, Microsoft Excel, and Microsoft Word files.

What are your patient appointment management tools?

Patients can log in to their online user portal to view their appointment, view physician information, manage their SMS options, and manage their profile information. They also get automatic emails upon the scheduling of an appointment. In addition, our software offers the option of SMS text notifications that will send an automated alert to the patient’s phone ahead of their appointments. We also offer a Google Calendar sync option that allows doctors or caregivers to share appointments directly to patients’ Google Calendars.

Can I turn the SMS text notifications on and off?

Yes. Our software offers SMS notifications can be managed on both ends. The doctor may turn SMS notifications off or on for his or her patient, and the patient can also control the settings from their online account.

Can I customize my software to match my business branding?

Yes, it is possible for you to upload your own logo and profile picture to the software to customize it as your own.

How do I know if this software is right for me?

We offer a free trial to help you decide if the software will work out for you!

How much will it cost?

You will simply pay a monthly subscription fee for as long as you choose to use our software. Contact us directly to learn about pricing.

Will I have to sign a contract?

No, you won’t have to sign a contract or pay cancellation fees if you decide to stop using our software. You can cancel at any time free of charge.

Do you offer tech support?

We have an online help desk that will help you manage your account and solve any issues.

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